Ordering Issues FAQ
If you are having issues with your order please check out this section before you contact us. You may just find the answer to your question here!
Please check your internet browser. This is a common problem with Internet Explorer. Please retry your order with Safari, Google Chrome or Firefox.
Wed, Apr 20, 2016 at 5:01 PM
If you are having issues uploading your images, double check the process to make sure you are uploading correctly. In the upload box you can “Browse” to fi...
Wed, Apr 20, 2016 at 5:01 PM
If you are experiencing problems uploading more than one photo at a time check your browser.
Internet explorer is not compatible with uploading more than ...
Wed, Apr 20, 2016 at 5:03 PM
Once you have selected and purchased your service you can go back into your SERVO account and into your orders. You will see that you can now upload your ph...
Wed, Apr 20, 2016 at 5:05 PM
If
you try your car more than twice and it is not accepted your bank will block
it. We are not able to do a block. It generally takes 24 hours to remove t...
Wed, Apr 20, 2016 at 5:46 PM
After payment is
completed you will be directed to the uploader page to upload your images.
Wed, Apr 20, 2016 at 5:47 PM
Please
log into your servo account, go to my account>orders and use the submit
images button next to your order ID to upload any additional images.
Wed, Apr 20, 2016 at 5:59 PM
It is possible that the link for your order is corrupted. This can happen from time to time. Please submit a support ticket and we will fix the issue as s...
Wed, Apr 20, 2016 at 6:05 PM
It takes 2-24 hours for production to upload your
final files back to your account once we have received an approval.
Wed, Apr 20, 2016 at 6:22 PM
Please submit a support ticket with the order number and we will take care of that for you.
Wed, Apr 20, 2016 at 6:24 PM