FAQ

Have a question? Check here first!

What Internet Browsers are supported with SERVO?
Safari, Google Chrome and Firefox are compatible with the SERVO Ordering website. Please do not use Internet Explorer. We suggest that you use Google ...
Wed, Apr 20, 2016 at 4:24 PM
Is there a RUSH option for any of the SERVO Services?
No, there is not a rush option for the SERVO services.   With the way the system works each order is taken care of in the order they are received and turned...
Wed, Apr 20, 2016 at 4:27 PM
If we submit photos already shot with a green screen, is there a discount on the extraction prices?
With our extraction service you do have the ability to shoot any solid screen color, unfortunately we do not discount specific for green screen images.
Wed, Apr 20, 2016 at 5:44 PM
Do you accept PayPal payments?
We do not accept PayPal payment. Payment must be made via card through our order entry system.
Wed, Apr 20, 2016 at 6:01 PM
I have placed my order. How will I know when it is completed?
When your order is completed you will receive an email notifying you that it is ready to download in your account.
Wed, Apr 20, 2016 at 6:02 PM
Can I use discount codes from Photo Solutions Market with SERVO?
No.  SERVO is a completely separate service and any specials, discounts or codes that are available on Photo Solutions Market will not apply to servo.
Wed, Apr 20, 2016 at 6:03 PM
Does it matter what background I shoot on for the extraction service?
We recommend that you shoot images for extractions on white or green screen backgrounds instead of out in the field. This way you can ensure there is no o...
Wed, Apr 20, 2016 at 6:06 PM
Can you take my payment over the phone?
Unfortunately, we cannot take payments outside of our system.
Wed, Apr 20, 2016 at 6:08 PM
Do you swap heads, also need grass made greener in a picture..SERVO do that?
Those would both be custom edits. We would need to see the images that need the edits along with your edit instructions so that production can provide a q...
Wed, Apr 20, 2016 at 6:17 PM
Can the banner designs be printed/used as individual posters?
Yes, there are several options for individual banners in our service options starting at $14.99. You can log into your Servo account to view the options ...
Wed, Apr 20, 2016 at 6:18 PM